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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A popup will show up. It offers thorough information about all the actions that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of educational videos demonstrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, take a glimpse at our extensive FAQ database, which covers questions asked by actual users and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our great team of customer service technicians available 24x7x365 and ready to help you with any query. Each trouble ticket you submit will be answered within 60 minutes (the average ticket response time is about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 289222

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com